Identity Theft Protection

Identity Theft Protection  


Starting on January 1, the Identity Protection Services provider, InfoArmor, will be changing its name to Allstate Identity Protection. While the name is changing, all program features and rates remain the same.

Fraud continues to be an issue that many Americans may face. Resolving issues of fraud or identity theft can take weeks, or even months. But thanks to your employer, you have access to PrivacyArmor, the industry-leading identity protection service that alerts you at the first sign of fraud. Get alerts for credit inquiries, accounts opened in your name, compromised credentials, financial transactions, and more. Enrolling your family extends that protection to anyone in your household.

In the event of fraud, you won’t have to figure out what to do—a dedicated team will fully manage and restore your identity.

Start monitoring and protecting your identity.

Enroll online through our secure website.

Tell Me More

With PrivacyArmor Plus you will receive all of the great features of PrivacyArmor in addition to tri-bureau credit monitoring and additional proactive alerts on your financial accounts.


PrivacyArmor Plus Pricing

  • $9.95 per employee per month
  • $17.95 per family per month

Contact Us

Mercer Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
M-F 9a-6p ET

How It Works


Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • Who is the provider?

    InfoArmor is the industry leader in proactive identity protection. For 10 years, they have been at the forefront of fighting the ever-evolving threats of identity theft and data breaches.

  • How can this help me?

    InfoArmor leads the identity protection industry with PrivacyArmor®, a proactive monitoring service that alerts you at the first sign of fraud and fully restores your identity. PrivacyArmor includes:

    • Identity and credit monitoring
    • Dark web credential monitoring
    • Monthly updated credit score and annual credit report
    • Social media reputation monitoring
    • Digital wallet storage and monitoring
    • Financial threshold monitoring
    • Full-service fraud remediation with a dedicated Privacy Advocate
    • $1 million identity theft insurance policy

    For a copy of the full policy, please contact InfoArmor at 1-800-789-2720.

  • Who is eligible?

    You and your family members are eligible.

  • When can I enroll?

    Enroll anytime! Sign up year-round to begin protecting yourself and your family.

  • What if my employment status changes?

    If you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the policy’s terms and conditions. Although payroll deduction will no longer be available, you can opt for direct bank account deduction, credit card billing, or home billing. Higher rates may apply.

  • My bank/credit card offers identity protection. Why would I need InfoArmor?

    InfoArmor invests considerable resources into developing and advancing identity theft technology, and spends hours learning how identity thieves work. This means that InfoArmor identity protection service is far broader and more comprehensive than a bank or credit card, which is usually based only on credit. Not only does InfoArmor monitor it all, but also fully manages and restores your identity in the case of fraud, which means you do none of the legwork. Finally, a $1 million identity theft insurance policy means you don’t have to cover the costs of recovering your identity.

  • Is it safe to give InfoArmor my information?

    InfoArmor’s comprehensive information security policy applies to all of its employees, consultants, contractors, and vendors:

    • Your information is stored solely in an encrypted data center on non-public networks behind firewalls using network address translation and address control lists
    • Security protocols enable only a limited number of professionals to access data on a need-to-know basis
    • All facilities utilize the latest security measures, as well as state-of-the-art surveillance and alarm systems

    If you have any questions about this identity protection service, you can contact InfoArmor at 1-800-789-2720.


InfoArmor’s PrivacyArmor benefit is available to United States citizens residing in the country. All ages are welcome and there is no age limit for children to enroll. (i.e., infants all the way through older children away at college or similar (18+) or still living at the home may be enrolled.) Family is defined as children, as well as any other individuals living under the same household. Individuals may enroll at any time.

Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.